Policies / Philosophy

Quality. Feel Beautiful Plastic Surgeon Skin Care products are the highest quality and formulated from the purest ingredients available worldwide. Manufacturing is in small quantities with careful measurement, observation, and quality control at every step. We avoid any and all unnecessary fillers that increase volume or sound good on the label, but may harm sensitive skin, cause allergic reactions, cause degradation or spoilage, and have no active role in performance of the product.

Ethics / Truth. Because of our plastic surgery heritage, our standards must be peerless. We avoid the marketing hype, sensationalism, and extravagant claims of many brands. Instead, we rely upon product strength, the best that medical science has today for skin care.

Return Policy. If you are dissatisfied with a shipment or product you receive, you may return it within 30 days of purchase, if it contains at least 50% of the product. There is a minimum 15% handling fee on merchandise returned/exchanged for any reason other than a product defect or damage. A replacement product will be supplied upon return of a product which was damaged in shipping or otherwise proven defective. We're sorry, but shipping fees are not refundable. Special orders are non-cancelable and non-returnable. A return cannot be accepted without a return authorization number (RGA). The RGA can be obtained by contacting our Customer Service Dept. The RGA number must also appear on the box that is being returned. Returns without a RGA number will be refused. ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED. Please inspect your package immediately upon receipt for shipping damages. You must notify us within three (3) days of receipt of any shipping damages. We cannot take responsibility for shipping damages beyond this point. Our boutique is open Monday through Saturday 10 am to 5 pm PST with skin care specialists available to answer your questions at (760) 729-8016 or email info@plasticsurgeonskincare.com.

Shipping. Plastic Surgeon Skin Care offers FREE STANDARD SHIPPING on all merchandise orders over $99 (excluding taxes) within the 48 Contiguous States in the U.S. For orders outside the 48 Contiguous States, a shipping charge will be calculated based on the delivery location. This shipping charge will not show up at the time of checkout. Instead, a customer service representative will contact customers by phone and/or e-mail to confirm the shipping charge prior to processing the credit card payment. For orders in Alaska, Hawaii, Puerto Rico, outside continental US and Canada, please email us for a shipping quote.
The shipping charge for orders under $100.00 is $6.95 per order for standard ground shipping.
Shipping Methods - USPS Mail for Standard Delivery or USPS Priority Mail or Fed/Ex 2-day Delivery is $15.95 per order
Standard Delivery Time - Packages arrive in approx. 3 - 10 business days directly to your mailbox. Excludes weekends and U.S. holidays. You will receive a delivery confirmation number via e-mail when your order is shipped.

What about International Shipping?
Don’t live in the U.S.? No problem. We ship worldwide.
Shipping costs vary per country. For orders outside continental US and Canada, please email us for a shipping quote. Canada orders ship via USPS. All other International orders ship via Fedex or USPS. Note: All International orders are subject to customs. Some packages may be delayed as much as 2-3 weeks (depending on customs). You will also be responsible for additional customs fees that may occur. Signature may be required upon delivery.

Sales Tax. We do not collect sales tax on items, except for deliveries within California. California purchases are charged 7.75% state sales tax, which is calculated during checkout.

Ordering Methods. For your convenience we offer Phone and Mail/Fax orders in addition to ONLINE orders. Click Here for a Mail/FAX form or call 760-729-8016 to place an order by phone.

Payment Methods. We accept Visa, MasterCard, Discover, AmEx, Money Orders, Checks (Note: for payment by check, orders will not ship until the check has been processed)

Privacy. Because we respect your privacy, Feel Beautiful, Inc. does not retain or share personal identifying information collected during your purchase. We do not submit or license any information about you to other agencies, websites, companies, or individuals. The information we collect to complete your transaction is manually shredded once your order has shipped. Non-encrypted e-mail communication may be accessed and viewed by other internet users while the e-mail is being sent to us, so transmission of confidential information by this means is discouraged.

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